Help by running a monthly 3 hour shift of 2 people at the Beech Coffee and Cake shop preparing fresh coffee and teas and serving our home made cakes.
What a Coffee Grinder does:
Coffee Grinder (smile and serve a 3 hour shift)
- Regularly wash hands and keep surfaces clean at all times.
- Take orders using point of sale system
- Take payments using point of sales system
- Prepare drinks and food
- Serve drinks and food
- Collect used crockery and run through dishwasher
- Curate our sound system
- Take feedback and suggestions for improvement
Link to the manual: Coffee grinder manual
How to get the skills:
Coffee
Golden rules:
- Ask the customer how they prefer their coffee
- Start the milk preparation first
- One at a time
Heat!
- Make sure the cup is pre-heated
- Make sure the portafilta is hot (always keep it in the centre station)
The best way to learn is by practise… please arrange for some hands on practise by emailing [email protected]
Our coffee
Our coffee beans
We source our ‘SPECIALITY’ grade arabica roasted coffee beans from Moon Roast who are a ‘specialist’ roaster; Source coffee as directly from origin as we are able, and our high-grade, 100% Arabica beans comes straight from small farms in coffee-growing countries like Rwanda, Kenya and Guatemala. Our coffee is seasonally selected at the roastery through the process of sample roasting and cupping when shipments of new season coffee have landed. |
Moon Roast Blend Composition
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A quick guide to coffee drinks
The ‘coffee’ drink can be extracted from ground roasted coffee beans in a variety of ways.
- Espresso machine
- Hand held espresso maker
- Stovetop espresso maker
- Aeropress
- French press
- Coffee bag
- Vacuum / siphon pot
- Percolator
- Manual pour over coffee makers
- Machine pour over coffee makers
We have selected to serve Espresso based coffee drinks.
Espresso is a method of brewing coffee that uses high water pressure and ‘tamped’ ground beans to make a small concentrated ‘shot’ that is also called an Espresso.
Espresso (/ɛˈsprɛsoʊ/ ( listen), Italian: [eˈsprɛsso]) is a coffee-brewing method of Italian origin,[1] in which a small amount of nearly boiling water (about 90 °C or 190 °F) is forced under 9–10 bars (900–1,000 kPa; 130–150 psi) of pressure (expressed) through finely-ground coffee beans. Espresso coffee can be made with a wide variety of coffee beans and roast degrees. Espresso is the most common way of making coffee in southern Europe, especially in Italy, Spain, Portugal, Switzerland, Southern France and Bulgaria. Espresso is generally thicker than coffee brewed by other methods, with a viscosity of warm honey. This is due to the higher concentration of suspended and dissolved solids, and the crema on top (a foam with a creamy consistency).[2] As a result of the pressurized brewing process, the flavors and chemicals in a typical cup of espresso are very concentrated. The three dispersed phases in espresso are what make this beverage unique. The first dispersed phase is an emulsion of oil droplets. The second phase is suspended solids, while the third is the layer of gas bubbles or foam. The dispersion of very small oil droplets is perceived in the mouth as creamy. This characteristic of espresso contributes to what is known as the body of the beverage. These oil droplets preserve some of the aromatic compounds that are lost to the air in other coffee forms. This preserves the strong coffee flavor present in the espresso.[3] Espresso is also the base for various coffee drinks—including caffè latte, cappuccino, caffè macchiato, caffè mocha, flat white, and caffè Americano. |
Source: Wikipedia |
The Espresso ‘shot’ is the basis for a variety of coffee drinks based on adding extra water and or types of frothed milk.
Our coffee machine
Sage Oracle Touch best practice:
Tips: www.youtube.com/watch?v=V8246awntvM
- Maintain the same quantity of beans in the hopper (regularly top up)
- Pre-warm portafilta by keeping in the brew head
- Pre-warm cups by keeping on warming tray of machine or use hot water
- Wipe down portafilta with clean damp paper towel before use
- Occasionally flush brew head by pressing brew without portafilta in place for 5 seconds and then wipe down with damp paper towel
Our Espresso set up:
Our machine is set up to automatically dispense a standard ‘double Espresso’:
Coffee grinder setting of 15
Weight of ground coffee 20g
Brew time of 30 seconds
Delivers approx. 40 ml of Espresso
How to serve our coffees:
Name |
Machine setting |
|
Qty of coffee |
Cup size |
Qty of milk |
Qty of water |
Notes |
Espresso |
BVH Espresso |
40 ml (double) |
3 oz (85 ml) |
None |
None |
Machine set up is: Coffee grinder setting of 15 Weight of ground coffee 20g Brew time of 30 seconds Delivers approx. 40 ml of Espresso |
|
Macchiato |
BVH Latte |
40 ml (double) |
3 oz (85 ml) |
2 spoons |
None |
One or two spoons of milk froth on top of an Espresso |
|
Cortado |
40 ml (double) |
6 oz (170 ml) |
40 ml |
None |
Espresso topped with 50% steamed mill |
||
Flat white |
40 ml (double) |
6 oz (170 ml) |
120 ml |
None |
Espresso topped up with 2/3 steam milk and a fine layer of foam on top (<1 cm) |
||
Latte |
40 ml (double) |
8 oz (227 ml) |
180 ml |
None |
Espresso topped up with 2/3 steam milk and a fine layer of foam on top (1-2 cm) |
||
Cappuccino |
BVH Cappucino |
40 ml (double) |
10 oz (284 ml) |
180 ml |
None |
Espresso topped with 1/3 steamed milk and 1/3 dry foam. A traditional cappuccino has an even distribution of espresso, steamed milk, and foamed milk (2-4 cm) How to make one: www.youtube.com/watch?v=wRe3Z9ogDaA |
|
Americano |
BVH Americano |
40 ml (double) |
8 oz (227 ml) |
None |
140 ml |
Water with Espresso added. 2/3’s hot water How to make one: |
|
Long Black |
40 ml (double) |
8 oz (227 ml) |
None |
120 ml |
Water with Espresso added. 2/3’s hot water |
Food hygiene
What? | How? |
Clean hands through handwashing. Wash your hands frequently throughout the session and always after:
|
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Clean and germ free surfaces through cleaning and disinfection | FSA Cleaning video |
Handle enquiries about allergens in our products.
|
|
Serving food | Use a tool, not your hands eg cake slice or tongs |
Minimise cross contamination |
Use different tools to serve different food types. |
Fresh food and milk |
Only use fresh food and milk Do not store food and milk for more than 24 hours. |
Clean clothes and an apron | Always wear clean clothes and a clean apron when serving food. |
How to keep us all safe?
In signing up to support our community we ask our volunteers to understand and comply with our core values and beliefs as defined in these policies:
How to report a problem or incident?
Here the numbers to call for immediate help. After the incident please ensure the details are reported using this Problem reporting form or email [email protected]
In case of Accident, Injury or Safeguarding concern:
What |
What/Where |
Call |
Emergency |
|
999 |
Not sure what to do? |
NHS 111 can help if you have an urgent medical problem |
111 |
Defibrillator |
Outside the front entrance on the right |
(dial 999 for assistance) |
First Aid kit |
In the Village Hall kitchen |
|
Hospital A&E |
Basingstoke NHS Foundation Trust, Aldermaston Rd, Basingstoke, RG24 9NA |
01256 473202 |
Doctors Surgery |
Chawton Park Surgery, Chawton Park Road, Alton, GU34 1RJ |
01420 542542 Out of hours: 0208 390 9991 |
Safeguarding |
Emergency |
999 |
Child or Adult in danger |
101 |
|
Report a concern about a child |
0300 555 1384 |
|
Report a concern about an adult |
0300 555 1386 |
How to submit an expense claim?
To be reimbursed for expenses incurred in supporting our Charity please use this online form:
The form is primarily designed for submitting claims for baking and milk expenses for our Coffee shop but you can use it for other expenses:
- You will need to provide your bank details (if we dont already have them)
- Please remember to scan and attach a receipt
- Expense are normally paid monthly so please let us know if yours are urgent
How to use our coffee machine?
Please note that we do not normally hire out our coffee machine. Please contact us at [email protected] if you would like to use it.
Sage Oracle Touch best practice:
Tips: www.youtube.com/watch?v=V8246awntvM
- Maintain the same quantity of beans in the hopper (regularly top up)
- Pre-warm portafilta by keeping in the brew head
- Pre-warm cups by keeping on warming tray of machine or use hot water
- Wipe down portafilta with clean damp paper towel before use
- Occasionally flush brew head by pressing brew without portafilta in place for 5 seconds and then wipe down with damp paper towel
Prepare coffee Prepare milk |
|
Understand best practice in using the Sage Oracle Touch |
|
Add water
Add beans |
|
Clean the machine Empty the drip tray |
|
Our Espresso set up:
Our machine is set up to automatically dispense a standard ‘double Espresso’:
Coffee grinder setting of 15
Weight of ground coffee 20g
Brew time of 30 seconds
Delivers approx. 40 ml of Espresso
How to use Zettle point of sale (PoS)
How to use our Zettle point of sale system?
Beech Village Hall has 2 Zettle Point of Sale systems already set up for taking payments.
We can use the system to take payments for food, drinks and tickets using:
- Cash
- Card
- Payment links
To use one of the systems you will need:
- Access to the one of the machines
- The PIN code to access the system
- Please email [email protected] for this
- To ensure the iPad and card reader are charged
- Or alternativlely, you can set up your own device or web browser to take payments
- Please email [email protected] for help on setting this up
To use the Zettle app
- Turn on the iPad
- Enter the PIN code
- Check you are in the Zettle app, if not select the Zettle app from the menu
- Navigate the screen to select the items you wish to add to the ‘shopping cart’
- You can select an item multiple times or update the quantity from the shopping cart.
- Select payment type
- We prefer to not accept cash if we are handling food as if you touch money you MUST wash your hands
- We prefer card payments, just select ‘Card’
- The iPad will then connect to the card reader
- If you have problems connecting to the card reader you can go into the settings menue and attempt to reconnect to the reader.
- The card reader will display the amount and the customer can tap or insert their card or phone
- Sometimes customers are required to insert their card and enter their PIN
- Once payment is confirmed you will be given the option to email a receipt to the customer, to do this you/they will need to enter an email address
Sell
|
1. You should be at the ‘Sell’ screen on the iPad 2. Select product. If you make an error you can delete and start again 3. Tap ‘Card’ button at bottom right of screen (if cash or card is enabled) 4. The amount should now be displayed on the card reader 5. Ask the customer to tap or swipe their card |
Receipt (sent via email) |
1. Click the button in the top left of the iZettle screen 2. Select the ‘Receipt’ menu item 3. Identify and select the transaction by the amount and last 4 digits of the card 4. Click on the ‘envelope’ icon at the bottom of the screen 5. Enter the email address of the customer |
Refund |
1. Click the button in the top left of the iZettle screen 2. Select the ‘Receipt’ menu item 3. Identify the transaction by the amount and last 4 digits of the card number 4. Click on the transaction 5. Click on REFUND 6. The customer will then need to represent their card. |
Free drink for Bar staff
|
1. From the SELL screen select the drink 2. On the right hand side press the discount button 3. Enter 100% 4. Enter cash and finish the transaction 5. Please note the discount applies to the entire shopping cart |
iZettle problems
No connection to card reader |
Check reader is powered on and has charge |
Power button is top right of iZettle card reader Plug into charger |
|
Check reader is connected to iZettle software |
From iZettle app on iPad: Click top left menu button Select ‘Settings’ Select ‘Card reader’ Check status
|
How to do the job
Before your shift
- Make sure you are fit and well. Please let us know if you are not feeling well!
- Prepare your ‘playlist’ of music.
- Wear comfortable shoes and clean clothes!
- Make sure you have your name badge
On arrival
- Wash your hands
- Put on a clean apron
- Check your hands for cuts and cover with a plaster
- Attach your name badge
- Check availability of cakes and biscuits and update chalkboard
During your shift
- Remember to use the drinking water tap to fill kettles and the coffee machine
- Regularly check the coffee machine (see best practice)
- Wash your hands regularly
- Gather up dirty crockery and run through the dishwasher
End of shift
- Detach your name badge from you apron
- Return your apron so we can clean it