How to use our point of sale (PoS) - Beech Village Hampshire

We use the Square system to take payments for food, drinks and tickets using:

Access codes:
1. The 6 digit PIN code to access the iPad
2. The 4 digit PIN code to access the Square application on the iPad
3. Please email sales@beechvillage.org.uk for this
To ensure the iPad and card reader are charged
Or alternativlely, you can set up your own device or web browser to take payments
1. Please email sales@beechvillage.org.uk for help on setting this up

Turn on the iPad
Enter the 6 digit PIN code for the iPad,
Check you are in the Square app, if not select the Square app from the menu
1. Your will need to enter the 4 digit PIN code for the Square app
Check you are on the correct menu for the event:
- The menu name is in the top left of the screen
- There is a book icon you can press to select different menus on the top right of the menu.
Navigate the screen to select the items you wish to add to the ‘shopping cart’
You can select an item multiple times or update the quantity from the shopping cart.
Select pay
1. The application defaults to card payment and the card reader will show a green light
  - If you override to cash and you are handling food a you MUST wash your hands after handling money
2. The card reader does not display the amount, you can show the customer the iPAd display if asked.
3. The customer can tap or insert their card or phone
  - Sometimes customers are required to insert their card and enter their PIN
  - You will need to present the iPad screen to enable their PIN entry
4. Once payment is confirmed you will be given the option to email a receipt to the customer, to do this you/they will need to enter an email address

Square problems

Check reader is powered on and has charge	Power button next to charging port Plug into charger
Check reader is connected to Square application	From Square app on iPad: Click ‘More’ at bttom right of screen Sellect ‘Settings’ Select ‘Hardware from left navigation Check connected devices